Privacy Policy
Red Sea Gateway Terminal Company Limited (“RSGT“), is dedicated to ensuring your privacy and want you to be familiar with how we collect, use, and disclose Personal Information (as defined below). This Privacy Policy describes our practices in connection with Personal Information that we collect through any of the mobile applications that we make available to the public (the “App”), the services included within our Apps (the “Services”), or our website. This Privacy Policy does not address the collection, use, or disclosure of information by any of our affiliates or third parties.
By using our Apps or website, you agree to the terms and conditions of this Privacy Policy. If you do not agree to the terms and conditions of this Privacy Policy, please do not use the Apps or our website.
We reserve the right to change this Privacy Policy at any time. When we change the Privacy Policy in a material manner, we will attempt to notify you through in-app notifications (if your settings permit notifications) or by alerting you to the updated Privacy Policy the next time you launch the App.
Any changes to our Privacy Policy will become effective upon our posting of the revised Privacy Policy on the App or website.
User Information
You agree to authorize (“RSGT “) to collect, use, and store personal information. RSGT may collect a variety of information which may include:
Personal Information: information provided by you (such as (but not limited to) name, e-mail address, address, phone number, date of birth, nationality, gender).
Network and Device Information: information that RSGT gets from the use of services by you (such as IP address, hardware model and settings, operating system, browser type, network information, web beacons/pixel tags, cookies, and details of when, where and how you used the website and apps etc.).
RSGT may use the information collected in the following manner:
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To fulfil your requests for services;
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to verify your identity;
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For internal purposes, such as auditing, data analysis, and research to improve our products, services, customer communications, content;
RSGT retains the information for as long as it deems appropriate to achieve the purpose of collection.
Data Privacy
RSGT will take reasonable technical and organizational precautions to prevent the loss, misuse, or alteration of your personal information. Furthermore, RSGT will store all the personal information you provide on its secure servers.
Disclosure of Information User
RSGT will:
Maintain at all times the privacy and confidentiality of all information collected. Such information may only be disclosed when required by applicable laws, rules, or regulations in the Kingdom of Saudi Arabia or when RSGT considers that such action is necessary or desirable to provide products and services or technical support.
Not to sell, share, trade, rent or release any information to any third party outside of RSGT, its parent or subsidiary companies, without user permission, unless it is done on an aggregated basis for analytical purposes.
HOW IS PERSONAL INFORMATION DISCLOSED?
We may disclose Personal Information (“PI”):
- to our third-party service providers, with your consent, who provide services such as customs processing, order fulfillment, IT services, and customer service;
- to fulfill your purchase;
- to an affiliate or other third party in the event of any reorganization, merger, sale, joint venture, assignment, transfer, or other disposition of all or any portion of our business, assets, or stock (including without limitation in connection with any bankruptcy or similar proceedings);
- to comply as we believe to be appropriate:
(a) under applicable law including laws outside your country of residence;
(b) to comply with legal processes;
(c) to respond to requests from public and government authorities, including public and government authorities outside your country of residence;
(d) to enforce our terms and conditions;
(e) to protect our operations or those of any of our affiliates;
(f) to protect our rights, privacy, safety or property, and/or that of our affiliates, you or others; and
(g) to permit us to pursue available remedies or limit the damages that we may sustain.
OTHER IMPORTANT NOTICES REGARDING OUR PRIVACY PRACTICES
Third Party App
This Privacy Policy does not address, and we are not responsible for, the privacy, information, or other practices of any third parties, including without limitation, any of our affiliates and any third party operating any site to which this site contains a link. The inclusion of a link on the site does not imply endorsement of the linked site by us or our affiliates.
Security
We use reasonable organizational, technical, and administrative measures to protect PI under our control. Unfortunately, no data transmission over the Internet or data storage system can be guaranteed to be 100% secure. Please do not send us sensitive information through email or via any of our customer support channels.
Retention Period
We will retain your PI for the period necessary to fulfill the purposes outlined in this Privacy Policy and the duration you agreed to when providing your informed consent. You may elect to allow us to retain PI for your convenience between travel activities within our Apps on your device. You will be asked to approve such retention.
Note Regarding the use of the Apps and Site by Children
The Apps are not directed to individuals under the age of thirteen (13), and we request that such individuals not provide PI through the Site or App.
Contacting Us
If you have any questions regarding this Privacy Policy, please contact us by e-mail at c.s@rsgt.com
Please note that e-mail communications will not necessarily be secure; accordingly, you should not include credit card information or other sensitive PI in your e-mail correspondence or as an attachment.
Contact information
For further information, please contact us at: c.s@rsgt.com or 920007025
